Help Center
Frequently Asked Questions
Have questions about setting up your AI-Viewz assistants? Browse our categorized guides or reach out for custom integration support.
General
Not at all! The AI-Viewz platform provides an intuitive administrative dashboard. Our expert integration team handles the Meta APIs, webhook routing, and Stripe checkout configuration on your behalf.
We support 'Human Handoff' triggers. If a user requests a human agent, the AI flags the chat in your dashboard and stops auto-replying, allowing your customer support staff to intervene directly.
Integration
Yes! The AI-Viewz scheduling module integrates with custom databases, Google Calendar, and industry-standard booking systems to coordinate lab tests, dental clinic consultations, and general appointments effortlessly.
Platform
We support unified configurations across WhatsApp Business (via Meta Cloud API), Instagram Direct Messages, Facebook Page Messenger, and Telegram Bots. All accounts are controlled from a single workspace.
Yes, our bots are trained to recognize and translate 40+ languages natively. If a guest asks a question in Spanish, French, or Japanese, the AI will reply instantly in their chosen language.
Pricing
You can connect your Stripe account from our billing portal. The AI chatbot is then authorized to generate secure Checkout Session links, manage active product plans, and handle dynamic webhook event triggers (like activating subscriptions).